Self-service portals consist of articles which educate the customers about the product along with the forum discussion to know what the customer know about the product and what they expect from the producers. If there is an unanswered question then Read More …
Think about a case like this if the credit card is not working properly and you contact the call centre by night time for the information. What is the customer experience in this case? Sales and service need 24/7 support Read More …
Cloud is listed among one of the best technology that is invented by the human being in the last decade. With the Idea of cloud the storage of large amount of data would have been just a dream. But soon Read More …
Salesforce Inc. is a leading cloud computing based company with headquarters located in San Francisco, California. This organization is well known for its Customer Relationship Management (CRM) product and related services. Salesforce.com is a giant in cloud technology that offers Read More …
Introduction Salesforce is a popular cloud based customer relationship management (CRM) software that enables organizations to build and deliver services in a more creative and efficient way. With the help of Salesforce CRM your sales services, marketing, customer services, and interaction Read More …
